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Team WreckMaster

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Let's talk about: Secondary damage

Posted by Team WreckMaster on June 23, 2021

What is secondary damage?

Secondary damage is any damage that occurs to the casualty during the hook-up, tow, transport or recovery. Secondary damage can include:


Topics: Useful towing tips, Tow truck safety, WreckMaster Blog, Pro Tips

Let’s talk about: Onboarding

Posted by Team WreckMaster on April 9, 2021

As an owner or manager, it is your job to outfit your employees with the right tools for the job. That doesn’t just include the equipment on the truck, but also the training and knowledge needed to perform their duties. You can not expect an operator to succeed when they haven’t been put in a position to do so.


Topics: Growing your business, WreckMaster Blog, Pro Tips

what's new on wreckmaster.com

Posted by Team WreckMaster on February 18, 2021


Topics: Inside Wreckmaster, WreckMaster Blog

WreckMaster Challenge

Posted by Team WreckMaster on May 19, 2020
You have been dispatch to recover a vehicle that has become stuck while traveling down a gravel road. It has rained for the last week causing the road to wash out the gravel. The driver was traveling at night which limited their visibility of the road condition. The car has a gross vehicle weight of 2749 lbs. The rear axle weighing 1,347 lbs is mired to the axle with the front axle mired to tires with a weight of 1,402 lbs. You have access to the front of the vehicle.

Instructor insight: A Lean Approach To Towing

Posted by Team WreckMaster on March 13, 2020

Topics: Useful towing tips, Tow truck safety, Instructor Insights, Tow Truck Blog, Michael Severson

PRO TIP: Stripped Bolt

Posted by Team WreckMaster on February 12, 2020

Topics: WreckMaster Blog, Tow Truck Blog, Pro Tips, Casey Burrows

WreckMaster Challenge: February

Posted by Team WreckMaster on February 11, 2020
You have been dispatched to recover a skid steer that has become stuck at the bottom of a 15° grade. Due to the location of the skid steer, you have to back down the grade to get close enough to perform the recovery.

Topics: WreckMaster Blog, WreckMaster Challenge, Tow Truck Blog

Making a WreckMaster

Posted by Team WreckMaster on February 4, 2020

You started in towing long before ever attending a WreckMaster class. How did you get your start in the industry?

I was born into the industry. My family’s business has evolved over the course of its 103 year history. Beginning as a blacksmith shop in 1917, the generations of Burrows Heavy Wrecker men have adapted to the changing needs of transportation. I began watching my father and grandfather work their Holmes 750’s and W-45’s at a very early age. When I was seven years old, my father allowed me to run the controls of a wrecker to upright an upset tractor and trailer. That event cemented my desire to join my father and grandfather, wherever and whenever they’d take me along to watch, help and learn the trade. Officially speaking, I began full-time employment with the family’s business in 1997; operating a heavy-duty wrecker.

What was it like attending your first WreckMaster class?

In 2007 I attended my first WreckMaster course in Louisville, KY. David Bouvia presented the Level 2/3 to a group of operators that I had known and worked with for years. I was 29 years old when I attended this course and had been a professional operator for 10 years. I had convinced myself that nothing useful would be gained by taking a “Light-Duty” class. David laid out the 2/3 curriculum, as he so masterfully does, and showed this egotistical operator that when the foundation hasn’t been properly built, failures and weaknesses will become evident the higher you build. As I reflect upon my learnings from the Level 8/9, the core disciplines taught in the Level 2/3 are essential for preparing an experienced operator for life and work in the ditch.

How did you become more involved with WreckMaster?

I have been blessed with mentors and leaders that have instilled in me the calling to return to others that which has been given to me. Many great operators and industry professionals have taught me and shared their wisdom with me. My company chose to begin hosting WreckMaster classes to allow a channel for that valuable knowledge and wisdom to reach further into our industry. A dear friend and colleague, Nick Schade of Tony’s Wrecker Service and I worked together to sponsor and produce many classes at our respective companies. In addition to team hosting, Nick has challenged me with applying the WreckMaster Discipline to my daily life and career. Nick and I share photos of jobs, each printing the other’s photos and drawing angles and calculating line loads. I owe a great deal of where I am today to my wonderful friend Nick.

In 2015 I was recognized as a WreckMaster Top 10. Then, in 2018 I was surprised with the highest honor bestowed by WreckMaster, the WreckMaster of the year award. I was humbled and filled with immense pride all at the same time. I shared the moment with my family and vowed to be a voice to the industry, taking the elements of professionalism, community, confidence, safety, knowledge and integrity to every operator that will listen.

I began traveling with Lead Instructor Scott Aey to learn the ropes of instructing the WreckMaster curriculum. Scott shared his experience and knowledge with me to help prepare me for the opportunity to advance to the position of instructor. I also traveled with Randy Biichle and Kurt Wilson. I learned quickly that each instructor has their own style. But, the strength of the core content is evident and consistent across the entire instructor team. This feature of the WreckMaster brand is what makes it the most sought after and valuable training and certification program in our industry today. I’m proud to represent this company and all that it stands for.

What was it like teaching your first WreckMaster class?

From 2002 until 2010, I worked as a professional firefighter in addition to my career as a towing operator. I was a fire instructor during my Fire and Rescue career. I developed and presented training to firefighters at my department and others. My area of focus was training recruit firefighters and new pump operators. Teaching groups of people was not new to me by the time I taught my first WreckMaster class. However, teaching in front of groups of towing operators, some of which had been in the industry for many years was very different. The first priority for me was presenting the information in a way that would challenge a person’s thinking without having them reject the concepts based on the “That’s how I’ve always done it” mentality. I believe that a leader or instructor that can inspire genuine curiosity within their students will be highly successful. A person has to desire to ask themselves the challenging questions and I want to be there to offer the best answer possible.

What do you think that WreckMaster offers that the industry is currently missing?

To be an industry that offers careers, not just jobs, towing and recovery needs to embrace strategies that empower operators to earn a wage that is consistent with the risk and sacrifices made to deliver the service. To provide that wage, towing companies also need to earn more for their services as well. However, the consumer will not be willing to pay more for the service if it is delivered on par with the way that the general public currently perceives wrecker drivers. Our companies and operators need to enhance their image by increasing their knowledge, conducting themselves in a more professional manner, and working together to make Towing and Recovery a top tier industry; one that is respected as much as Law Enforcement, Fire/Rescue and EMS. Wreckmaster offers the tools to support this change. The model of professionalism, gaining knowledge through training and teamwork are integral to our company. A company or an operator that partners with WreckMaster has and edge over the competition in becoming a more professional and higher compensated representative of the Towing and Recovery Industry.


Topics: Inside Wreckmaster, Instructor Insights, Tow Truck Blog

WreckMaster challenge: october

Posted by Team WreckMaster on October 29, 2019

When the driver of a semi pulling a flatbed trailer loaded with a steel coil that weighs 23,348 lb, he discovered the axles on the semi were overweight. You have been contacted to lift the coil high enough off the deck of the trailer to allow the driver to pull the unit forward to re-position it. 


Instructor Insight: Michael Severson

Posted by Team WreckMaster on October 25, 2019

Topics: WreckMaster Blog, Instructor Insights, Tow Truck Blog

Wreckmaster original is now even better. Check out the skates.