Wreckmaster Blog

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6 Reasons you need towing training

Posted by Justin Cruse on May 6, 2019

In our almost three decades, we’ve been told repeatedly by operators that they don’t training or that they are too experienced for our courses.

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Topics: WreckMaster Blog

3 reasons why we cross our chains

Posted by Team WreckMaster on April 8, 2019

Whenever something is being towed, additional securements should always be attached. This doesn’t just apply to wreckers - secondary attachment chains should be attached even hauling a trailer, boat trailer or camper. These chains are there for an obvious reason: to prevent an accident in the event of an attachment failure while towing. But why does WreckMaster insist that the secondary attachments are always crossed?

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Topics: Light duty towing, Useful towing tips, Tow truck safety, WreckMaster Blog

Instructor Insights - Showing Empathy

Posted by Team WreckMaster on April 2, 2019

In your opinion, what is it that tow operators aren’t understanding when dealing with customers while on Scene?

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Topics: Inside Wreckmaster, Wreckperts Insight, WreckMaster Blog, customer service

How to Satisfy & Retain Customers

Posted by Kurt Wilson on March 11, 2019

When customers feel positively about an interaction with a representative of a company, they are more likely to become a repeat customer or recommend your organization to friends and family. Whether you are a dispatcher, operator or owner, your interactions with customers can majorly influence their future decisions to use your services again.

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Topics: WreckMaster Blog

Happy International women's day

Posted by Team WreckMaster on March 8, 2019
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Topics: WreckMaster Blog

Loading with a missing wheel

Posted by Scott Aey on February 19, 2019

Damage to a casualty's wheels or axles can make any job tough, particularly when it prevents the vehicle from rolling freely.

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Topics: Light duty towing, Useful towing tips, WreckMaster Blog

Wreckmaster original is now even better. Check out the skates.